Identifying Critical Success Factors of Building Green Logistics Business in China

Sung-Chi Wu, Shih-Ming Ou

Since environmental pollution makes the problem of limited human living space become more severe, any logistics companies, an important source of pollution, need to deal with this issue. This paper intends to explore the critical success factors for building smart green logistics business in China. We first investigate and collect the factors impacting on the operations of smart green logistics business. In order to acquire the assessments from the experts to investigate the influence between each two factors, we invite the managers who serve in the top five logistics companies in Fujian and conduct the expected questionnaire investigation. By using Decision Making Trial and Evaluation Laboratory (DEMATEL) method, we explore the causal effect among factors. Our results show that the government investments and green power development are the two most influential factors among all.