Release and Deployment management process for IT services

Maqhbool Jameel Ahmed, Dr. Katuru Phani Raja Kumar

Bug, Break fix, Change Request, Change Management, Cutover Verification Testing, Global Network Operations Centre, Major Release. Minor Release, Product Verification testing Release, Service Desk.

The main objective of this project is to come up with a Release and Deployment Management Process that can add value to customer products and enhance the operations. The scope of this paper is limited to the definition of different programs, Risk and Security, Team Establishment and Logistics, and Creation of the Build and Testing Documentation that are vital. Process integration in this Release and Deployment Management remains critical in understanding different activities that will enhance security. Release and Deployment Management is a factor of capacity management, problem management, availability management, service management, change management, and service desk. There are also life-cycle phases that are critical in the Release and Deployment Management including initiation, concept, analysis, design, build, test, deploy, closure, and benefits.

https://dx.doi.org/10.31873/IJEAS.7.07.08